Employees are vital for an effective sanitation and health program.
Staff Training All employees will receive training on COVID-19 safety and sanitation protocols, best practices, and state mandated protocols (as directed by the CDC, NYSDOH, and OSHA).
Additional Employee Policies/Rules Iceplex staff has been trained and educated in all guidelines provided by New York State, as dictated through the Reopening New York - Sports & Recreation Guidelines (and referenced guidelines contained therein).
Employee Health Concerns Our employees have been instructed to stay home if they do not feel well and are instructed to contact a manager to report any symptoms. Employee temperatures will be taken upon entering the building, in addition to undergoing a pre-shift screening process that will be conducted prior to the start of each shift (for all employees).
Masks & PPE Employees will be required to wear a face covering, reminded not to touch their faces and to practice physical distancing by standing at least six feet away from guests and other employees whenever possible.
Hand Washing Correct hygiene and frequent handwashing with soap is vital to help combat the spread of viruses. All employees have been instructed to wash their hands, or use sanitizer when a sink is not available, every 60 minutes (for 20-seconds) and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, entering and leaving the complex, going on break and before or after starting a shift.
Employee Specific Signage Signage will be posted throughout the facility reminding employees of the proper way to wear, handle and dispose of masks, use gloves, wash hands, sneeze and to avoid touching their faces.
Cleaning Products and Protocols The Iceplex uses cleaning products and protocols which meet or exceed EPA/CDC guidelines and are approved for use and effective against viruses, bacteria and other airborne and blood borne pathogens. We are working with our vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE.
Public Spaces and Communal Areas The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces including, but not limited to, information desk counters, tables, chairs, player benches, locker rooms, elevators and elevator buttons, door handles, public bathrooms, ATMs, stair handrails, performance training equipment, dining surfaces and seating areas.
Front of House The frequency of cleaning and sanitizing in high traffic front of house areas (with an emphasis on computers, point of sale systems, shared objects, etc.) will be in effect. In addition, hand sanitizing stations have been installed in all high traffic employee areas.
Back of House The frequency of cleaning and sanitizing in high traffic back of house areas (with an emphasis on the ice resurfacers, mechanical equipment, on-ice equipment, cleaning/janitorial equipment and hand tools) will be in effect. In addition, hand sanitizing stations have been installed in all high traffic employee areas.
Shared Equipment Shared tools and equipment will be sanitized prior to the first use and after each subsequent use. This includes phones, radios, computers and other communication devices, payment terminals, kitchen implements, engineering tools, cleaning equipment, keys, time clocks, scoreboard counsel and all other direct contact items used throughout the complex.
Physical Distancing Throughout the Iceplex we will meet or exceed state and local health authority guidelines on proper physical distancing.