If you have any questions regarding our response to COVID-19, contact us at covid19@billgraysiceplex.com.
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The Bill Gray’s Regional Iceplex family has appreciated the loyalty that all of you have blessed us with. We closed our doors March 16th to do our part in flattening the curve of the COVID-19 pandemic. From the first day we were closed, we have been planning for our eventual reopening.
The Reopening Sports & Recreation Guidelines that were provided by New York State provides clear guidelines that are mandatory for all sports facilities to adhere to when reopening. In addition, it provides a multitude of highly recommended protocols that can be incorporated, above and beyond those guidelines that are mandated. With the health and safety of all stakeholders of our organization in mind, we have elected to incorporate all such recommendations into our formal reopening plan, to provide assurance to all that Bill Gray’s Regional Iceplex is a safe environment for people of all ages to bring sports back into their lives. While the formal guidelines provided to us are very complex, the goal is quite simple--adapt our operational model to incorporate the sole principles of strict social distancing, adopt rigorous cleaning and sanitation procedures, and to educate our staff and customers on best practices for health and hygiene. The health and safety of our patrons and staff has always been the top priority of our organization, and after many weeks of preparation, we believe that we can not only meet that standard--but will exceed it. In order to reopen safely, all faculty and patrons will be expected to embrace a philosophy of community responsibility while at the Iceplex. Everyone who enters our building must willingly respect the understanding that others may have families with at-risk individuals that they go home to. With a large hockey community present in Monroe County, it is both the sports facilities and customers responsibility to prevent the spread of COVID-19 to their teammates, friends, and family. We must all work together so we can continue to progress into our phased approach, which will result in getting back to competitive hockey. If you have specific questions with any of our updated policies, please contact us. We are doing our very best to protect the health of our guests and staff, while continuing to provide fun and educational classes. As recommendations for preventing the transfer of COVID-19 evolve, our policies will evolve with them. Thank you for your understanding and we look forward to seeing you all back at Bill Gray’s Regional Iceplex. Christopher Woodworth General Manager Bill Gray's Regional Iceplex Full Reopening Plan - click here |
Many new operational protocols have been put in place--all of which incorporate the fundamental guidelines set forth by the governing bodies that oversee public health.
The well-being of our dedicated team members remains a top priority, and we've taken many steps to assure a safe work environment for each and every one on our team.
Enhanced cleaning and sanitation procedures have been adopted to create a safe return to the rink, based on the guiding principles set forth by NYSDOH, CDC, and OSHA.
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