If you have any questions regarding our response to COVID-19, contact us at covid19@billgraysiceplex.com.

IMPORTANT COVID-19 UPDATE (09/
 
The newly issued CDC guidelines on masks for fully vaccinated persons is incredibly encouraging and evidence that our Country is close to returning to pre-COVID life. 
 
With approximately half of New York residents unvaccinated, and children ages 12 and older only being eligible for less than two weeks, a significant number of our population are still vulnerable to the virus. At Bill Gray’s Regional Iceplex, we serve a large and diverse customer base, with a significant number of our valued customers being under the age of 12.  
 
As the ‘one month pause’ on youth hockey games was lifted last week after a spike in cases that occurred in our area, it is in our best interest and priority to protect the health of our youngest customers. In light of that, Bill Gray’s Regional Iceplex will still require guests and staff to wear a mask in the facility. 

We will be closely monitoring health data for our region over the coming weeks and will adjust our policy as appropriate.
to progress into our phased approach, which will result in getting back to competitive hockey. 
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If you have specific questions with any of our updated policies, please contact us. We are doing our very best to protect the health of our guests and staff, while continuing to provide fun and educational classes. As recommendations for preventing the transfer of COVID-19 evolve, our policies will evolve with them. Thank you for your understanding and we look forward to seeing you all back at Bill Gray’s Regional Iceplex.

​Christopher Woodworth
General Manager

Bill Gray's Regional Iceplex Full Reopening Plan - click here

KEY PROTOCOLS FOR ICE HOCKEY TEAMS

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Masks
Per New York State Guidelines, and CDC recommendations, all unvaccinated visitors of the Iceplex must wear a mask for the duration of their visit to our facility.  This includes all children ages 12 and younger (with ice hockey players within that age range being permitted to remove their mask only for on-ice hockey activities).

Locker Rooms
It is recommended that all players wear a mask when inside locker rooms--regardless of vaccination status.  

Any unvaccinated players are required to wear a mask when inside a locker room (including all players ages 12 and younger, as they are not currently eligible to receive a COVID-19 vaccination).

Directly outside of each locker room is additional seating (socially distant chairs), which can be used as overflow changing areas , allowing players the ability to socially distance, and safely change in and out of their equipment.

A youth hockey coach/manager must be present at all times to assure proper social distancing and mask usage compliance. 

Physical Distancing
All guests/participants are required to practice physical distancing by standing at least six feet away from other groups while in the facility—lobby areas, viewing areas, standing in lines, using elevators, moving around the property, etc.

These are a few key areas that pertain to ice hockey teams (coaches, players, staff, players, and families), however we ask that you make yourself familiar with all venue protocols (click here to view).