Birthday Party Attendant- Part Time

---

​Job Position: Birthday Party Attendant (Part Time/Seasonal)
Hourly Wage: $9.75-$10.40/hr + Tips
Position Type and Expected Hours of Work: This is a nonexempt part-time position, and hours of work and days fluctuate with evening and weekend hours required.

General Duties and Responsibilities:  The Birthday Party Assistant position at the Iceplex is responsible for providing an exceptional entertainment experience for our customers. A Birthday Party Host attitude greatly effects how Bill Gray’s Iceplex as a whole is perceived. You have 4 main functions, servicing birthday parties, verifying wristband waivers, preparing customers with skate rentals, and adhering to a strict timing schedule. Thank all customers and participants for hosting/coming to Bill Grays’ Iceplex. 

Essential Functions

• Receive payment by cash or credit cards per invoice.
• Greet and assist customers upon entering the building.
• Assist customers with wristband waivers.
• Responsible for setting up, cleaning up, and maintaining party tables.
• Assist participant with skates
• Adhere to strict party timing schedule.
• Serve food, beverages, and cake/ice cream to party guests.
• Ensure there is adequate space/seating for all party guests.
• Ensure each party gets everything included in package.
• Provide an exceptional birthday experience to birthday guest of honor and all parents and guests
• Keep workstation area clean and organized.
• Monitor, clean and organize party zone and café seating areas as needed.
• Restock any and all party supplies and party add-ons as needed.
• Resolve customer complaints.
• Request assistance using paging radios.
• Report problems with cash registers, customers or facility to manager on duty.
• Ensure that all trash and debris are cleared from party zone.
• Ensure that all chairs, tables and tablecloths are evenly aligned and tidy.
• Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows.
• Providing customers with prompt, knowledgeable responses to their questions and issues
• Other duties as assigned by management or needed by the business.
• Complete opening and closing duties.
• Performs his or her job in a friendly, courteous manner at all times.
• Promptly inform the Manager on Duty of any and all customer complaints or comments.
• Remains diligent and focused during all monetary or credit card transactions so that his or her register is accurate at the end of each shift.
• Informs Manager immediately of product shortages.
• Performs other related duties as assigned by the Manager 

Competencies

• Willingness to be a Team Player and Hard Worker. 
• Prior experience as a waitress or party host is preferred but not necessary.
• Must be able to communicate clearly with managers but especially with customers. 
• Be able to reach, bend, stoop and frequently lift up to 25 pounds.
• Required to sit, stand, walk and frequent use of stairs. Required to move about through multi - level building with use of stairs.

Physical Demands

• Required to sit, stand, walk and frequent use of stairs. Required to move about through multi-level building with use of stairs.
• Required to frequently bend or lift. 
• Required to lift heavy weights (less than 50 pounds) 

​
Work Environment:  This job operates in a large scale athletic facility.  This position is mainly nights and weekends.

Bill Gray's Regional Iceplex is an Equal Opportunity Employer

APPLY FOR THIS POSITION